So here I am at the Carousel Center Apple Store. I had about fifteen minutes on my hands so I thought why not write a quick post.
I have to say this, these Apple guys do have a certain following!
In the 10 minutes, I’ve been here, I’ve seen them sell two computers.
While I love the end-to-end experience that a Mac provides, I think their manufacturing quality leaves much to be desired. This is the second time, that an Apple product has crapped out on me . Six months ago, it was my 15 GB iPod. Now its the hard disk. While I’ve heard about hard disks crashing, this was much too soon!! My HP hdd, is still alive at 3 years, even if its LCD is dead.
Anyway, I had a long discussion with him, and he gave me a couple of tips. He told me that most probably the hard disk is shot and the only thing left to do is to replace it.
The way to replace it would be open the base of the mac and replace the IDE drive. And he also told me that the price of having it done at the Apple Store would be expensive enough to justify getting a new Mac. I’m just not prepared to do that right now. I want a new Mac, but not until the new Intel-based macs mature.
The next suggestion that he said would be go to ATS (off carrier circle). They had a lot more leeway about using more generic parts because they dont work under the Apple logo, as opposed to the Apple Store which has to buy overpriced Apple authorized parts.
Replacing the hard drive while possible, seemed to be a significant task, which I’m not prepared to do right now.
One last suggestion that Mac Genius suggested was to use my newly acquired external hard drive. This hard drive has a firewire interface. That was a good decision. So according to his suggestion I installed Mac OS X 10.2, and now I’m upgrading to Panther. My first priority is to transfer my music file so that its safe and the new files are authorized. Once that happens, I’m going to try to format the original hard drive again and see if I can recover the original hard drive again.
Mac OS X’s ability to boot from a firewire drive is really a god-send right now. Some of the design choices that Apple has done for its OS are really good, and the way the guy at the Apple Store described, their hardware is really well designed too.